Food and Beverage Service Department
The Food and Beverage Service department is responsible for delivering food and drinks to guests in a professional, efficient, and courteous manner. It ensures that meals prepared by the kitchen are served correctly, maintains dining areas, takes guest orders, provides menu guidance, and creates a pleasant dining experience. The department works closely with the kitchen and other units to ensure smooth service, guest satisfaction, and high service standards.
- Teacher: Claris Nasambu
Production Department (Catering and Accommodation)
The production department is the core unit responsible for transforming raw ingredients into high-quality meals and beverages. It oversees all kitchen operations, including food preparation, cooking, portioning, plating, and maintaining strict hygiene and safety standards. Staff in this department ensure that menus are executed correctly, ingredients are stored and used efficiently, and waste is minimized.
In a catering and accommodation environment, the production team also coordinates with service, purchasing, and housekeeping departments to meet guest needs, support special events, and deliver consistent dining experiences across restaurants, banquets, and room service. Their goal is to provide timely, appealing, and nutritious food that enhances overall guest satisfaction.
- Teacher: Claris Nasambu